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Tankless Water Heater Installation & Repair in Greenwood, IN

What Your Neighbors Are Saying About Us

Claudia L.
★★★★★
Chris and Austin performed a plumbing check up at two of our rental properties. They were very helpful and discovered a valve mistake on both water softeners which solved the tenants’ water issues. They were very professional, friendly, and knowledgeable. I would use them again.
Jennifer M.
★★★★★
I called KIKI yesterday because it was 84 degrees in my house. She was able to get me an appointment with Dustin who came right away. Now I’m walking around with a warming blanket. Thank you so much. Complete Comfort Heating, A/C & Plumbing Repair was definitely a life and pocket saver.
Susan A.
★★★★★
Chris Herrell, the technician from Complete Comfort Heating, A/C & Plumbing Repair, fixed two plumbing issues for us. He was very friendly, thorough and explained clearly how he would fix each issue. He did a great job and we would highly recommend him.
Melissa B.
★★★★★
I just had the best experience with Complete Comfort Heating, A/C & Plumbing Repair. I received a phone call from KIKI inquiring about my equipment. She was very knowledgeable and helpful. Got us set up for an immediate appointment for services. Very impressed.
Dave F.
★★★★★
Blake Kerr came out for my plumbing inspection and he was very friendly, professional and knowledgeable. I have used Complete Comfort Heating, A/C & Plumbing Repair for all my HVAC and plumbing needs and have always been impressed with their service. Highly recommend.

Contact Us

Tankless systems are a great fit for Greenwood homes, but they are not the same animal as a tank unit. They run on sensors, flow switches, and a heat exchanger that has to stay clean, and when something drifts out of spec, you feel it immediately in the shower.

Hard water is the biggest factor around here. Johnson County water has enough mineral content to scale a heat exchanger within a couple of years if the unit is never descaled. Complete Comfort Heating, A/C & Plumbing Repair handles tankless water heater repair in Greenwood, IN, as well as new installations, and we work on both gas and electric systems from major manufacturers.

Our Services:

Water Heater Tanks

Signs Your Tankless Water Heater Needs Professional Attention

On-demand systems usually give you a warning before they quit. Watch for these:

  • Water that runs lukewarm
  • Temperature swings mid shower
  • Error codes on display
  • Reduced hot water flow
  • Unit cycling on and off
  • Rumbling or knocking sounds
  • Burning or gas odor
  • Hot water is taking longer

An error code is the unit telling you exactly what is wrong. Write it down before you reset anything, since it saves diagnostic time when we arrive.

About the Tankless Water Heaters

New Installation vs. Repairing Your Existing System

Age and parts availability drive this decision more than anything else. A tankless unit under ten years old with a single failed component is almost always worth repairing, since heat exchangers, igniters, flow sensors, and control boards are all serviceable individually rather than being sealed into the appliance.

The math changes when the heat exchanger itself is cracked or scaled past recovery. That part carries most of the unit’s value, and on an older system with a lapsed warranty, replacement usually costs less than the repair. The same is true when a manufacturer has discontinued parts for a discontinued model.

Undersizing is the third scenario, and it is the one that often surprises homeowners. If your unit was never matched to your home’s fixture count or to Indiana’s cold winter groundwater, no repair fixes the shortfall. You will keep running out of water during back-to-back showers because the unit cannot raise the incoming water pressure high enough at that flow rate. We measure before we recommend, and we tell you plainly which situation you are in.

Benefits of Using Tankless Units

Common Tankless Water Heater Malfunctions We Fix

Mineral scale causes the majority of service calls we see. Buildup inside the heat exchanger restricts flow and insulates the heating surface, triggering temperature swings, reduced output, and eventually overheating shutdowns. Descaling clears it, and in homes with hard water, it needs to happen yearly.

Ignition and flame failures come next on gas units. Dirty igniters, failed flame sensors, gas supply pressure that drops when other appliances fire, and blocked venting all produce the same symptom of no hot water with a code on the display. Each has a different fix, so diagnosis matters.

We also handle flow sensor problems that cause the unit to fire inconsistently, air intake and exhaust blockages, which are common after Indiana storms, cold-water sandwich complaints, frozen lines during hard freezes, and control board or wiring faults on electric models. Leaking fittings and failed isolation valves round out the list.

Our Tankless Water Heater Installation & Repair Services

Repair work starts with diagnosis. We pull stored codes, check gas or electrical supply, verify venting, inspect the heat exchanger, and test flow and temperature output. You get a clear explanation of the problem and a price before we fix anything.

For any tankless water heater installation in Greenwood, IN, sizing comes first. We count fixtures, factor in winter groundwater temperature, and check whether your gas line and venting can support the unit. Running the wrong size is the most common reason homeowners end up unhappy with a tankless system.

Installation includes proper venting, gas or electrical connections, isolation valves for future descaling, and any lineupsizing the unit requires. We pull permits and install to code so your warranty holds.

We also offer regular descaling and maintenance, which, on Greenwood water, is the single thing that most extends the life of these systems. Our maintenance plan covers it on schedule, so it does not slip.

Emergency Tankless Water Heater Repair

No hot water in the middle of an Indiana February is not something that waits until Monday. We answer calls 24 hours a day, seven days a week, including weekends and holidays.

Some situations need an immediate call rather than a scheduled appointment. A gas smell near the unit, water actively leaking onto electrical components, a unit that will not shut off, or a frozen and split line all qualify. If you smell gas, leave the house first and call from outside.

When you reach us, have the model number and any error code ready. That lets us bring the right parts on the first trip instead of making a second one.

Why Choose Complete Comfort for Tankless Water Heater Solutions

Tankless systems reward technicians who know them, and ours do. 

  • Around-the-clock emergency availability
  • Factory-trained, highly skilled technicians
  • Transparent pricing up front
  • Financing and maintenance plan options
  • Honest repair or replace guidance
  • Done the first time correctly

Complete comfort in every way is the promise we work from, and endless hot water is a fair place to start.

Frequently Asked Questions

How often does a tankless unit need descaling?

Once a year in Greenwood because of our hard water. Homes without a softener may benefit from more frequent service.

That is usually a cold water sandwich, caused by leftover water in the line. Scale buildup or a failing flow sensor can also cause it.

Twenty years or more with regular maintenance. Skipping descaling on hard water can cut that significantly.

In most homes, yes. It often requires gas line and venting changes, and we assess that before quoting.

We work on the major gas and electric brands. Having your model number ready helps us bring the right parts.