Josh was very professional and very polite. He handled things in a very timely manner!
13:23 01 Mar 21
No arguments or baloney, just competent, professional service at a reasonable price.
15:25 17 Feb 21
A year or so ago, I called them to do some repair work on my home's HVAC system. The previous installation was completed without installing a filter box, and I had them add one for us. We all knew that the 2+ years of running the system without a filter had caused damage, but I had hope that we'd bought ourselves a few years before that damage caused the system to give out or require expensive repairs.Unfortunately, I was wrong. On the coldest day of the year, to that point, and a couple of days after bringing my newborn home from the hospital, the furnace gave out. I called Complete Comfort up and they had a tech out within the hour. He got the furnace running again, but told me that it would continue to go out until we repaired it. After hearing the list of repairs needed to get the furnace going and that the system was undersized for the house, I decided to just go ahead and get an entirely new HVAC system.The next day, Mike was at my house to discuss a new system, and I scheduled an install for their next available date, which was only 2 days later. Steve arrived the morning of the install. He and his team were fantastic, and much to my wife's approval, put on shoe covers and drop cloths where they worked without being asked. Overall, I've been extremely happy with the new system, temperatures in the house have never been more consistent and we've not been this comfortable since we've moved in.
21:20 02 Dec 20
Fantastic service from beginning to end. Mike did a great job working with me on an HVAC unit that worked within my budget! He was respectful on his follow up, and patient while I got 3 other quotes. Steve came out for the install. Pure magic! He is an artist and extremely thorough. I just couldn’t be more pleased! Thanks guys!!Craig
18:45 19 Aug 20
We had complete comfort come out to look at our water heater because it was not working properly. After it was completely checked out we decided to replace it. Complete comfort came back the next day to install a new one. Frank was very knowledgeable about everything and kept us informed about everything. Frank took the time to make sure this process went smoothly as they had a very tight space to work with. All of complete comforts employees that we had were very polite and just down right awesome. They had to rearrange my basement to get this job done and they did just that and still with a smile on their face. I totally recommend Complete Comfort Heating and Air and plumbing to anyone looking for any plumbing job.
21:13 29 Jul 20
Did a great job on my AC repair - came out and completed the job all in the same day that I made the phone call. Charged me far less than a competing company estimated. Josh was professional and knew his stuff. Only caveat was that they stuck a sign in my yard with their logo without asking me. Still, I was impressed and they've earned my repeat business.
22:13 25 Jul 20
My air condition went out the owner came out the same day charged with free0n worked for a cople of day then went complete out.This company was call for help came the next day even 89 degree wheather they worked and got the job done and gave me the best price out of 6 companie very pleased with the company I would highly remain there good quailty of work and they listen what more can any one as for
19:05 22 Jul 20
Appreciated the communication with me as a customer anxious to solve an air conditioning problem. The service personnel were polite, courteous, listened well and responeded with truth and sincereity. Would continue to use and recommend Complete Comfort to anyone who wants professional services, from a quality concerned company
15:40 22 Jul 20
Brett, Daniel and RC were terrific. Friendly and knowledgeable. Answered all my questions. Love my new Trane A/C unit, furnace, air purifier and surge protector. In today’s environment having a good air purifier was important to me. They were on time, worked hard, and cleaned up everything. Thank you Complete Comfort !
15:42 21 Jul 20
Installed new condenser and provided tune ups. Very professional and will continue to use its service
16:16 18 Jul 20
Working with Complete Comfort was a wonderful experience. After having contacting a competitor two weeks prior for an appointment and having them not show up, I decided to contact Complete Comfort. They were able to come out the next day to look at the AC. They quoted me prices on fixing the current unit, and a new unit. I decided to get a new unit, and within a few days, will be installing it. Thank you, Josh for taking care of us.
17:56 14 Jul 20
Very friendly, courteous, professional, and reasonably priced. They were a true delight to do business with.
19:52 04 Jul 20
I was contacted within 5 minutes of requesting a quote, they were onsite within an hour, and work was completed by the next day. Totally happy with the service.
23:04 25 Jun 20
My water heater stopped working. Complete Comfort pulled technicians from a construction site to service my call the same day. The lead technician, Alan, inspected my water heater with me and showed/explained to me what he found...a dead water heater. It was leaking water, and not from the heating elements...not good! Although we have gas in the same closet area as the water heater, the dead water heater was electric. I asked them to give me two estimates: 1) a straight electric replacement, and 2) a conversion to gas. I chose to make the conversion to gas.Alan and Noah came out early the next day and worked nearly the entire day on the conversion, including draining and removing the old water heater and placing the new one (both upstairs!), connecting the water pipes, and connecting the gas. But most impressively, they installed a power vent with pvc pipe through the roof. To do that, Alan had to first climb up in the attic to cut a hole and later climb up on the roof to add flashing.The only problem they encountered was finding power for the power vent. They tried their best to make something work, but after about two hours, confessed they were not electricians and were just trying make something work for me. I was sitting in the next room, and I can testify to their effort! I did end up calling an electrical firm that understood the situation perfectly and is coming out to transform the now unused 220 line to a 110 line for the power vent.In summary, Alan and Noah were both excellent representatives for their company and did a tough job very well!
15:53 20 Jun 20
AC Maintenance - I have been with them for 4 years. Great people and very professional.
22:18 18 Jun 20
I'd rather choose, great value, very responsive, on time, professional. The Train line is the best quality. We did our due diligence and received bids from 4 companies. None were as good as Complete Comfort. They responded promptly, gave us their cell numbers, were available after hours to go over our quote. They sent text messages with a photo of their employee that would be in our home. I cannot say better things about this company. From the sales person to the technicians, to the office staff. There is No One Better. They will have our business in our next home from the beginning. Great Job Complete Comfort. It has been a pleasure!
20:37 17 Jun 20
Shout out for the professional and quick service on my AC last night! I found a referral on Go Gilbert and within 5 hours of my initial call, we were back up and running and able to get some sleep! Thanks so much Conrad for your help. If you need AC help, call Complete Comfort!
01:34 13 Jun 20
Daniel phoned ahead to inform he was on the way.Arrived with mask and 15minutes Later he was done. Courteous and efficient.
12:00 10 Jun 20
I highly recommend complete comfort, they are very knowledgeable the staff there was very polite and very helpful. My A/C went out last week I got same day service the tech was very kind and very knowledgeable Daniel wore shoe covers a mask and gloves into my home. Very professional and reasonable price. Thank you complete comfort for fixing my A/C.
17:18 08 Jun 20
To jalen,Conner,Anzio, and chad to get my central air conditioning working !! Thank you!! Steve!!
23:59 05 Jun 20
Complete Comfort installed an air conditioner a couple years ago which has been working well. They perform service on my furnace and on my AC each year. They are professional and a good value. I get a text when they are on their way and they haven't fallen outside the schedule window yet. During the covid crisis, 2 gentlemen came to my door for the appointment with their masks already on which was much appreciated.
16:26 27 May 20
Prompt service, friendly and efficient repair person.
16:01 27 May 20
Daniel showed up on time. Went over our systems in detail and explained his findings to me. Great transaction.
15:44 22 May 20
This was the first time we used this business and we will use them again in future. Josh was great explaining things as he checked out the air conditioning system.
15:24 14 May 20
Daniel was great! Honest, friendly and helpful. He diagnosed a potential issue, explained clearly why he thought it might become an issue, and then outlined our options. No sales pitch or pressure.
16:37 11 May 20
Great maintenance service by Jalen. Thanks so much.
18:27 29 Apr 20
I have been so happy with the service from Complete Comfort Heating, Air & Plumbing. They have not only fixed the issues, but have helped inform me how to keep things working better. I would definitely recommend them to anyone who needs Heating, Air or Plumbing work done!
23:09 23 Apr 20
Comfort air has always been very responsive and has always left with the job done and done well. I’ll definitely use them again.
17:52 22 Apr 20
Always great and friendly service with on-time arrival!
04:24 16 Apr 20
Josh was very polite and personable, verified what service he was going to perform and explained any questions I had. He has serviced our furnace this past fall and now serviced our A/C unit. No complaints here.Would definitely recommend Complete Comfort if you need any type of service.Thanks!!
13:55 10 Apr 20
The specialist arrived on time and preformed his duties in a professional manor and asked if there were any other questions I had and made sure I was satisfied before he left. There is not much more a person could do.
21:52 09 Apr 20
Highly recommend for quality, value, professionalism, responsiveness, and punctually. Josh and Daniel are very good technicians that were able to fix our heater multiple times to elongate the life of the system. When it was time to replace our HVAC system they were helpful and gave us a good value for their products and services. Steve and Brett did a great job installing the new system. They took time to make sure the system was fully operational and ready to go! They even helped fix the wall behind the system that was broken from the previous a different HVAC company. Lisa also deserves a shoutout for letting us know when to expect the technicians and etc would be arriving. The entire company is outstanding! We have told all our friends to use them from now on
19:24 08 Apr 20
The servicing technician, Daniel Hale, was great. He was one of the technicians that installed our new system last summer. Not only did he know our system, but he also knew the layout our home. It was great to have a familiar face show up to do the service. Daniel, as well as everyone at Complete Comfort, has been very courteous, knowledgeable, and extremely professional.
15:55 08 Apr 20
Have had bad experiences with other HVAC companies-- very happy with Complete Comfort.
15:10 08 Apr 20
Always a pleasant experience when I deal with Complete Comfort. They had to totally replace my HVAC system and we are very happy with results and free maintenance package that came with it. All the techs who have been in my home are very professional. I would highly recommend this company for your HVAC needs.
19:07 31 Mar 20
I initially had a hot water line leak which I got fixed with Complete Comfort. I then contacted them back to do some plumbing work on my home (new main valve replacement and some shower replacement work). Complete comfort stayed in contact with me during the scheduling and appointment arrival. While here they completed the work requested and at the quoted amount. I was very pleased with the work I have had done with Complete Comfort.
15:56 16 Mar 20
I have been using the service for many years and found the tech Josh is super polite and highly skillful. The prices are very reasonable too. The customer service is also very responsive.
16:41 13 Feb 20
Josh and Steve are competent, kind, and amazing at what they do. The office staff are, as well. We are very comfortable and happy with the service they provide, which has made us loyal customers. Thank you, Complete Comfort!
21:12 07 Feb 20
Josh was very thoughtful in explaining in terms everyone could understand. Made our choice easy. Would highly recommend this company.
22:16 04 Feb 20
Wonderful. Josh was here today. He was great. Answered all our questions. Was very helpful. Didn’t try to sell us things we didn’t need. They are my new go to HVAC business for our home. I would use them time and time again!!
21:57 04 Feb 20
Omg. Josh just left. The best. Very honest. Helpful and kind. I would recommend them to everyone! Thank you so much for your service!!If I could give more than 5 stars I would
20:37 22 Jan 20
They are one of the friendliest companies I've ever dealt with. They were professional from the very first phone call to the completion of their work!!!
17:23 18 Dec 19
Our furnace went out and Josh J. from Complete Comfort was able to get the issue fixed quickly and efficiently. After a minor repair, he was able to get our heat going just as strong as it should be, saving us thousands of dollars on unnecessary major repairs in the process. Thank you so much to Josh! And thank you as well to all of the super sweet, incredibly helpful and very professional people over at Complete Comfort Heating, Plumbing and Air Conditioning! We will definitely be using y'all for all of our HVAC and plumbing needs!
21:41 26 Nov 19
Steve went out of his way to fix my furnace within my budget. I now have a service plan with Complete Comfort.
18:51 25 Nov 19
Glad to have found Complete Comfort to do the job. Excellent service with professionalism. Josh demonstrated quality work in installing the water heater while also bringing it up to code. Not only was his work done well but he was courteous and respectful. Good job, Josh.
15:40 23 Nov 19
Our furnace had stopped working and we called them out on a Sunday night, Chris the service tech was polite and efficient. Called us on the way to let us know when he would arrive. It was determined that our blower motor had locked up. While Chris looked at the unit he showed me on a camera where our heat exchanger was cracked in several places. He explained how that could release carbon monoxide into the house. We were quoted a complete system and Steve came out the next day to install it. We were able to upsize our unit due to it being under sized for the size of our home. Now everything is working great and we have an efficient system. Complete Comfort has made my family comfortable!!!
16:07 15 Nov 19
They're prompt,honest,efficient,affordable and professional. Very kind and will work with you to make sure the problem is taken care of regardless of cost. Never a better experience with service people. I'll never call the "big guys" again. Complete has my business for life! Thanks Josh Jones
19:25 05 Nov 19
We have used complete comfort for years and they provide excellent service for all of our properties. Michael did a great job this morning Providing the annual service for our heating and air-conditioning unit. Very punctual polite and knowledgeable. I would recommend complete comfort to anyone!
15:49 08 Oct 19
Josh was our tech and was outstanding. He gave us a fair assessment and quick fix while giving us an honest opinion of the life of our AC. He stayed longer to clean our system. I was very pleased with the level of service.
17:36 25 Sep 19
A very knowledgeable Technician came out, tested equipment and gave a great quote.
15:58 17 Aug 19
The employees were on time and very professional!
16:41 13 Aug 19
Sam, Richard, and Garrett were very helpful. They were able to replace the valve in our back to back showers and did a great job. They were even able to save us some money and were very helpful and professional answering questions. Very friendly and helpful office staff as well
21:32 19 Jul 19
Very prompt, came out on Saturday right away and got my air conditioning working quickly
14:38 06 Jul 19
Honest & forthright. Didn't try and sell us something we didn't need. Solved the problem and found the service to be an education & quite beneficial.
19:36 27 May 19
I am so thankful for this company. Another company has been screwing me over and taking my money for a year. Ac stopped working and other company of course tells me to replace the whole unit but at a minimum $900 to fix circuit board before can see what other issues there were. Because of all the bad experiences Ive had with them and because my AC worked just fine before they did “regular maintenance” on it, I decided to call Comfort for a second opinion. They came out and found that wires were unhooked in my unit (most likely by the other company to get me to drop more money) and because of that, a fuse was blown. Comfort got my ac working again for free!!! Will forever be grateful for this company!!
02:44 16 Mar 19
Richard who did our shower and bath was very professional and kind. He managed to install everything we needed in a timely manner he went out of his way for us to complete the job. He always wore his covers over his shoes not to drag in dirt and mud he cleaned up his mess after everything was done and he explained all the warranty’s on parts and labor. The company stuck to there quote and never changed the price even though it took a couple hours extra due to our house being older this was a blessing because most companies would have charged more you guys did not thank you so much. Richard deserves a raise thank you Richard we will be going through you again very soon
19:55 02 Feb 19
very professional and fast service. Came out at midnight to make emergency repairs
19:19 30 Jan 19
Garrett was great to coordinate with and was able to get Chris out to the house same day to restore partial heat in sub zero temps. Chris came back the next day and did an awesome job on the install of the new furnace!Thank you!!
17:20 14 Jan 19
Great office staff, great technicians and really fast turn around on service! Great Company!
19:07 09 Jan 19
Josh was friendly, polite and knowledgeable. Explained things thoroughly.
22:34 08 Jan 19
Affordable and professional service
20:33 01 Jan 19
The tech that came out to winterize my furnace was friendly and courteous. He explained all of the service that he performed, and answered the few questions I had to my satisfaction. They will return in the Spring to inspect our AC system. I would recommend this company to my friends
20:29 01 Jan 19
Service seemed thorough and the technician provided good information.
19:31 29 Dec 18
Great service, very timely, professional, and resolved our issue. We highly recommended.
23:15 28 Dec 18
Great people,excellent service!
21:59 28 Dec 18
Very good experience. Person that came out was very knowledgeable. I would use again.
19:19 28 Dec 18
Great service always!! Owners truly care about their customers!!
23:30 11 Dec 18
We needed a new HVAC system and this company was quick to help. They also did not charge an emergency fee. We got on the schedule within a day. The company sent a text with my technicians pic so I’d know who to expect. Our technicians Steve and Daniel did a great job. They were both very nice, respectful, and informative. Everything looks great!
21:18 20 Nov 18
Technician Samuel arrived on time and was very kind and friendly. Mine was an easy fix of a loose shutoff valve so I'm sure that made his day 😁
03:48 03 Nov 18
From start to finish, we could not have been more satisfied.
00:37 26 Oct 18
I got a great price on a Trane HVAC system It was installed just a few days later on a day convenient for me. The 2 technicians arrived on time and worked steadily through the day. They were very nice and professional, and willing to answer my questions. I was especially impressed by the extra work they did to lay the pad for the AC to work around large tree roots from a nearby tree. I am very satisfied with the work and highly recommend CompleteComfort and Heating.
00:34 24 Oct 18
They did good job pointing out about the inspection on furnace, and went the extra mile to pull bit of dirt off
22:43 11 Jul 18
This company just installed a new system at my home and they were professional and timely. I highly recommend them.
15:50 23 Jun 17
Jalen performed a cooling clean and safety check and checked the unit operation. Very courteous and professional.
15:22 01 Jul 16
Garrett and company actually drove to the west-side of Cincinnati to remove my old furnace and AC and replace it with a new one. They did an awesome job. Did some custom vent work that looks good. Friendly and knowledgeable. Thanks for the great job.
10:13 22 Apr 16
Quick, honest, professional and fair are the words I use to describe my experience with Garrett and his company. I highly recommend Garrett and company for your HVAC needs.Donald D. Morical II
13:05 24 Mar 16
Guys called when they were on their way, got there on time, were friendly, and got the job done quickly and thoroughly!